Intelligent Automation

Accelerate digital transformation with agentic automation

Reimagine automation with artificial intelligence and intelligent agents

Automation is a catalyst for strategic agility and innovation. At Atos, intelligent automation services combine robotic process automation (RPA), generative AI and agentic AI – empowering your business to become even more adaptive, efficient and future-ready.

From bots to intelligent agents: the next evolution of automation
Move beyond traditional rule-based automation to intelligent agents that understand, learn and act autonomously.

REPORT

Intelligent automation services

A research report comparing provider strengths, challenges and competitive differentiators

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Our solution leverages

RPA foundations

Automate structured, high-volume tasks with speed and accuracy.

Generative AI

Introduce cognitive intelligence to accelerate development and expand possibilities.

Agentic AI

Enable goal-driven agents to make intelligent decisions and orchestrate complex processes.

RPA foundations

Automate structured, high-volume tasks with speed and accuracy.

Generative AI

Introduce cognitive intelligence to accelerate development and expand possibilities.

Agentic AI

Enable goal-driven agents to make intelligent decisions and orchestrate complex processes.

Key benefits

Accelerate development

Cut build time by up to 40%.

Increase impact

Automate scenarios with over 90% accuracy.

Enhance decision-making

Achieve dynamic, goal-driven automation.

Accelerate development

Cut build time by up to 40%.

Increase impact

Automate scenarios with over 90% accuracy.

Enhance decision-making

Achieve dynamic, goal-driven automation.

Clients

250+

Use cases in production

5,000+

Automation experts

3,000+

What it means for you

Process discovery and mining

Discover real process flows with deep, tool-driven insights. Use data-driven intelligence to reimagine, optimize and streamline processes, creating an automated flow that supports a smarter, more sustainable automation pipelin

Business process automation

Drive business transformation with intelligent automation that integrates RPA, AI and rapid applications. Improve collaboration, streamline workflows, enhance self-service, improve user engagement and boost operational agility.

AI-enabled IT ops

Elevate IT operations with agentic AI-powered automation, from L1 automation and AI assistants for support teams to automated root cause analysis and zero-touch operations. Improve efficiency, reduce costs and raise customer satisfaction.

Process discovery and mining

Discover real process flows with deep, tool-driven insights. Use data-driven intelligence to reimagine, optimize and streamline processes, creating an automated flow that supports a smarter, more sustainable automation pipelin

Business process automation

Drive business transformation with intelligent automation that integrates RPA, AI and rapid applications. Improve collaboration, streamline workflows, enhance self-service, improve user engagement and boost operational agility.

AI-enabled IT ops

Elevate IT operations with agentic AI-powered automation, from L1 automation and AI assistants for support teams to automated root cause analysis and zero-touch operations. Improve efficiency, reduce costs and raise customer satisfaction.

How we make an impact

Siemens Energy - Enhancing SAP efficiency with intelligent automation

We implemented over 500 bots across 18 SAP systems to automate system monitoring, intelligent alerting, and ticketing processes. Key innovations include automated ticket creation, compliance monitoring, and proactive test automation. This significantly reduced manual effort, enhanced system uptime, and supported Siemens Energy’s broader digital transformation objectives.

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How we make an impact

Baylor Scott & White Health - AI-powered automation for faster claims recoupment

We helped BSWH eliminate a four-year backlog of 50,000 unreconciled refund claims by implementing an AI-powered document processing and automation solution. The solution delivered 96% accuracy, enabling seamless claims reconciliation and significantly enhancing operational efficiency.

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How we make an impact

CHUBB - Scalable automation for straight-through policy processing

To minimize delays, optimize operational capacity, and enhance broker satisfaction, we helped automate end-to-end policy processes, including issuance, cancellation, and renewals. We also delivered ongoing automation enhancements and provided sustained operational support within the client’s environment.

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