AI Ignite

Human-Centred AI. Business-Ready Results

Turn AI ambition into measurable business value

Organizations are under immense pressure to realize real, scalable value from Generative AI and Agentic AI. Yet many early initiatives struggle—held back by unclear strategy, inconsistent data quality, or platforms not ready for AI at scale.

Atos ServiceNow AI Ignite is designed to eliminate these barriers. It provides a structured, end‑to‑end readiness assessment and proof‑of‑concept that helps organizations unlock the full power of ServiceNow Now Assist capabilities—securely, responsibly, and with measurable impact.

Report|March 2025

Your autonomous IT operations roadmap

A practical guide for overcoming AI inertia and driving business value

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Accelerate AI adoption with confidence

AI Ignite gives you a clear, outcome‑driven path to GenAI and Agentic workflows within ServiceNow.
Our experts evaluate your platform, data, operating model, and strategic goals to show exactly where AI can deliver value—and what must be done to enable it.
You get:

A prioritized roadmap of high‑value AI opportunities

Clear visibility into data readiness and platform dependencies

An actionable plan for Now Assist adoption and scale

A live proof‑of‑concept—activating up to five out‑of‑the‑box Now Assist capabilitiesWith Atos, your AI strategy moves from concept to execution, quickly and securely.

What’s included in AI Ignite

Stakeholder Engagement

We build a shared understanding across your organization by exploring:
Your business goals and strategic drivers
Current ServiceNow entitlements and roadmap
Pain points across teams and workflows
Expected outcomes and success criteria

Readiness Assessment

We perform an in‑depth analysis of your ServiceNow environment to determine:

Which Now Assist capabilities fit your needs
Whether your data is AI‑ready
Where customizations may block adoption
What gaps or risks must be addressed
Expected benefits and efficiency gains
The result is a clear, evidence‑based readiness score and recommended next steps.

Proof of Concept (PoC)

See real AI impact—fast.
Atos enables up to five Now Assist GenAI or Agentic capabilities in a sub‑production environment so your teams can experience the value first‑hand.
The PoC includes:

Configuration & deployment
Test case execution
Analytics dashboard overview
Go‑live launch
Hypercare & knowledge transferYou walk away with validated use cases, measurable insights, and stakeholder confidence.

Stakeholder Engagement

We build a shared understanding across your organization by exploring:
Your business goals and strategic drivers
Current ServiceNow entitlements and roadmap
Pain points across teams and workflows
Expected outcomes and success criteria

Readiness Assessment

We perform an in‑depth analysis of your ServiceNow environment to determine:

Which Now Assist capabilities fit your needs
Whether your data is AI‑ready
Where customizations may block adoption
What gaps or risks must be addressed
Expected benefits and efficiency gains
The result is a clear, evidence‑based readiness score and recommended next steps.

Proof of Concept (PoC)

See real AI impact—fast.
Atos enables up to five Now Assist GenAI or Agentic capabilities in a sub‑production environment so your teams can experience the value first‑hand.
The PoC includes:

Configuration & deployment
Test case execution
Analytics dashboard overview
Go‑live launch
Hypercare & knowledge transferYou walk away with validated use cases, measurable insights, and stakeholder confidence.

Why Atos

As a global ServiceNow Elite Partner with a 500+ expert workforce and 1,000+ certifications, Atos brings decades of experience building intelligent, secure, scalable digital operations.

We combine:

Deep ServiceNow platform knowledge
Leadership in secure and responsible AI
A remote‑first, sustainable delivery model
Expertise in complex, global enterprise environments

Our approach ensures your AI journey is future‑ready, compliant, and built on a strong foundation.

Designed for sustainability

AI Ignite supports your sustainability and decarbonization goals through:

Remote‑first delivery that eliminates travel-related emissions
Cloud‑native architectures optimized for energy efficiency
Digital‑first workflows that reduce waste and manual effort
Supporting responsible AI also means supporting responsible operations.

Who AI Ignite is for

This is AI done right—strategic, secure, and aligned to your business.

Ideal for organizations that:

Already using ServiceNow and planning to adopt Now Assist
Need to evaluate AI readiness across data, platform, and governance
Want measurable ROI from early AI initiatives
Have a complex or highly customized ServiceNow environment
Operate in a regulated industry
Require a proof of concept (PoC) before a full-scale investment

Industries include:

Financial Services
Public Sector
Healthcare
Retail
Manufacturing
Energy
Telecommunications

AI Ignite helps you:

Identify high-value AI opportunities
Reduce investment risk
Accelerate time-to-value
Strengthen data governance
Improve user and customer experiences
Scale AI responsibly with confidence

Ideal for organizations that:

Already using ServiceNow and planning to adopt Now Assist
Need to evaluate AI readiness across data, platform, and governance
Want measurable ROI from early AI initiatives
Have a complex or highly customized ServiceNow environment
Operate in a regulated industry
Require a proof of concept (PoC) before a full-scale investment

Industries include:

Financial Services
Public Sector
Healthcare
Retail
Manufacturing
Energy
Telecommunications

AI Ignite helps you:

Identify high-value AI opportunities
Reduce investment risk
Accelerate time-to-value
Strengthen data governance
Improve user and customer experiences
Scale AI responsibly with confidence

PARTNERS

Harnessing the power of We

Our local or global partners help us deliver the best solutions for your business.

Become a partner

CONTACT SALES

Interested in AI Ignite?

Get in touch with our experts to discuss how we can help transform your IT infrastructure.

Contact our experts